{"id":96,"date":"2026-09-16T17:22:01","date_gmt":"2026-09-16T23:22:01","guid":{"rendered":"https:\/\/purisbox.com\/?page_id=96"},"modified":"2026-09-19T14:07:18","modified_gmt":"2026-09-19T20:07:18","slug":"rastrear-paquete","status":"publish","type":"page","link":"https:\/\/purisbox.com\/en\/rastrear-paquete\/","title":{"rendered":"Track a package"},"content":{"rendered":"\n\n    <style>\n\n    .pb-track-wrap{\n\n        max-width:1000px;\n        margin:30px auto 50px;\n\n        font-family:\n            Arial,\n            Helvetica,\n            sans-serif;\n\n        color:#1f2937;\n\n    }\n\n\n    .pb-track-buscador{\n\n        background:#ffffff;\n\n        border:\n            1px solid\n            #e2e8f0;\n\n        border-radius:18px;\n\n        padding:28px;\n\n        box-shadow:\n            0 6px 22px\n            rgba(15,23,42,.05);\n\n        margin-bottom:28px;\n\n    }\n\n\n    .pb-track-intro{\n\n        margin-top:0;\n\n        color:#64748b;\n\n        line-height:1.6;\n\n    }\n\n\n    .pb-track-form-grid{\n\n        display:grid;\n\n        grid-template-columns:\n            2fr 1fr auto;\n\n        gap:12px;\n\n        align-items:end;\n\n        margin-top:22px;\n\n    }\n\n\n    .pb-track-campo label{\n\n        display:block;\n\n        font-weight:700;\n\n        margin-bottom:7px;\n\n        color:#334155;\n\n    }\n\n\n    .pb-track-campo input{\n\n        width:100%;\n\n        box-sizing:border-box;\n\n        border:\n            1px solid\n            #cbd5e1;\n\n        border-radius:10px;\n\n        padding:13px 14px;\n\n        font-size:15px;\n\n        background:#fff;\n\n    }\n\n\n    .pb-track-campo input:focus{\n\n        outline:none;\n\n        border-color:#155eef;\n\n        box-shadow:\n            0 0 0 3px\n            rgba(21,94,239,.08);\n\n    }\n\n\n    .pb-track-ayuda{\n\n        display:block;\n\n        color:#94a3b8;\n\n        margin-top:6px;\n\n        font-size:12px;\n\n    }\n\n\n    .pb-track-boton{\n\n        border:0;\n\n        background:#f59e0b;\n\n        color:#ffffff;\n\n        padding:14px 23px;\n\n        border-radius:10px;\n\n        cursor:pointer;\n\n        font-weight:700;\n\n        white-space:nowrap;\n\n    }\n\n\n    .pb-track-boton:hover{\n\n        opacity:.92;\n\n    }\n\n\n    .pb-track-error{\n\n        margin-top:20px;\n\n        padding:15px 17px;\n\n        background:#fff1f2;\n\n        border:\n            1px solid\n            #fda4af;\n\n        border-radius:10px;\n\n        color:#9f1239;\n\n    }\n\n\n    \/*\n     * RESULTADO\n     *\/\n\n    .pb-track-card{\n\n        background:#ffffff;\n\n        border:\n            1px solid\n            #e2e8f0;\n\n        border-radius:20px;\n\n        padding:28px;\n\n        box-shadow:\n            0 8px 28px\n            rgba(15,23,42,.06);\n\n    }\n\n\n    .pb-track-top{\n\n        display:flex;\n\n        justify-content:\n            space-between;\n\n        gap:20px;\n\n        flex-wrap:wrap;\n\n        align-items:flex-start;\n\n    }\n\n\n    .pb-track-numero{\n\n        font-size:26px;\n\n        font-weight:800;\n\n        color:#0f172a;\n\n    }\n\n\n    .pb-track-tracking{\n\n        margin-top:8px;\n\n        color:#64748b;\n\n        word-break:break-all;\n\n    }\n\n\n    .pb-track-estado{\n\n        display:inline-block;\n\n        padding:9px 15px;\n\n        border-radius:999px;\n\n        background:#eef6ff;\n\n        color:#155eef;\n\n        font-size:13px;\n\n        font-weight:700;\n\n    }\n\n\n    .pb-track-estado-incidencia{\n\n        background:#fff4e5;\n\n        color:#9a5700;\n\n    }\n\n\n    .pb-track-grid{\n\n        display:grid;\n\n        grid-template-columns:\n            repeat(\n                3,\n                minmax(0,1fr)\n            );\n\n        gap:15px;\n\n        margin-top:25px;\n\n    }\n\n\n    .pb-track-dato{\n\n        background:#f8fafc;\n\n        padding:15px;\n\n        border-radius:12px;\n\n    }\n\n\n    .pb-track-dato small{\n\n        display:block;\n\n        color:#64748b;\n\n        margin-bottom:6px;\n\n    }\n\n\n    .pb-track-dato strong{\n\n        display:block;\n\n        color:#0f172a;\n\n        word-break:break-word;\n\n    }\n\n\n    \/*\n     * PROGRESO\n     *\/\n\n    .pb-track-progreso{\n\n        display:flex;\n\n        align-items:flex-start;\n\n        margin-top:34px;\n\n        overflow-x:auto;\n\n        padding:\n            12px 0 18px;\n\n    }\n\n\n    .pb-track-step{\n\n        display:flex;\n\n        align-items:flex-start;\n\n        flex:1;\n\n        min-width:130px;\n\n    }\n\n\n    .pb-track-step-contenido{\n\n        width:88px;\n\n        text-align:center;\n\n        flex-shrink:0;\n\n    }\n\n\n    .pb-track-step-circle{\n\n        width:34px;\n\n        height:34px;\n\n        margin:0 auto;\n\n        border-radius:50%;\n\n        background:#cbd5e1;\n\n        color:#fff;\n\n        display:flex;\n\n        align-items:center;\n\n        justify-content:center;\n\n        font-size:13px;\n\n        font-weight:700;\n\n    }\n\n\n    .pb-track-step-nombre{\n\n        margin-top:8px;\n\n        color:#64748b;\n\n        font-size:12px;\n\n        line-height:1.25;\n\n        font-weight:600;\n\n    }\n\n\n    .pb-track-step.activo\n    .pb-track-step-circle{\n\n        background:#155eef;\n\n    }\n\n\n    .pb-track-step.activo\n    .pb-track-step-nombre{\n\n        color:#155eef;\n\n    }\n\n\n    .pb-track-step-line{\n\n        flex:1;\n\n        height:3px;\n\n        min-width:35px;\n\n        background:#cbd5e1;\n\n        margin-top:16px;\n\n    }\n\n\n    .pb-track-step.activo\n    .pb-track-step-line{\n\n        background:#155eef;\n\n    }\n\n\n    \/*\n     * INCIDENCIA\n     *\/\n\n    .pb-track-incidencia{\n\n        margin-top:20px;\n\n        padding:15px;\n\n        background:#fff4e5;\n\n        border:\n            1px solid\n            #ffd591;\n\n        border-radius:10px;\n\n        color:#8a4b08;\n\n        font-weight:600;\n\n    }\n\n\n    \/*\n     * HISTORIAL\n     *\/\n\n    .pb-track-historial{\n\n        margin-top:30px;\n\n        border-top:\n            1px solid\n            #e2e8f0;\n\n        padding-top:25px;\n\n    }\n\n\n    .pb-track-historial h3{\n\n        margin-top:0;\n\n    }\n\n\n    .pb-track-evento{\n\n        position:relative;\n\n        padding:\n            0 0 20px 24px;\n\n        border-left:\n            2px solid\n            #e2e8f0;\n\n    }\n\n\n    .pb-track-evento:last-child{\n\n        padding-bottom:0;\n\n    }\n\n\n    .pb-track-evento::before{\n\n        content:'';\n\n        position:absolute;\n\n        left:-6px;\n\n        top:4px;\n\n        width:10px;\n\n        height:10px;\n\n        border-radius:50%;\n\n        background:#155eef;\n\n    }\n\n\n    .pb-track-evento strong{\n\n        display:block;\n\n        color:#0f172a;\n\n    }\n\n\n    .pb-track-evento-fecha{\n\n        display:block;\n\n        margin-top:5px;\n\n        color:#64748b;\n\n        font-size:13px;\n\n    }\n\n\n    .pb-track-evento-nota{\n\n        margin:8px 0 0;\n        color:#475569;\n        line-height:1.55;\n\n    }\n\n\n    \/**\n     * Nunca mostramos notas internas\n     * del administrador en seguimiento p\u00fablico.\n     *\/\n\n\n    @media(max-width:800px){\n\n        .pb-track-form-grid{\n\n            grid-template-columns:\n                1fr;\n\n        }\n\n\n        .pb-track-boton{\n\n            width:100%;\n\n        }\n\n\n        .pb-track-grid{\n\n            grid-template-columns:\n                1fr;\n\n        }\n\n\n        .pb-track-card,\n        .pb-track-buscador{\n\n            padding:20px;\n\n        }\n\n\n        .pb-track-numero{\n\n            font-size:21px;\n\n        }\n\n    }\n\n    <\/style>\n\n\n    <div class=\"pb-track-wrap\">\n\n\n        <div class=\"pb-track-buscador\">\n\n\n            <p class=\"pb-track-intro\">\n\n                Consulta el estado de tu paquete utilizando\n                el n\u00famero de tracking del transportista o\n                tu n\u00famero de prealerta PurisBox.\n\n            <\/p>\n\n\n            <form method=\"post\">\n\n\n                <input type=\"hidden\" id=\"pb_tracking_publico_nonce\" name=\"pb_tracking_publico_nonce\" value=\"64ee0a6735\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/96\" \/>\n\n                <div class=\"pb-track-form-grid\">\n\n\n                    <div class=\"pb-track-campo\">\n\n                        <label\n                            for=\"pb-tracking-busqueda\"\n                        >\n                            Tracking o n\u00famero de prealerta\n                        <\/label>\n\n                        <input\n                            type=\"text\"\n                            id=\"pb-tracking-busqueda\"\n                            name=\"pb_tracking_busqueda\"\n                            value=\"\"\n                            placeholder=\"Ej: 1Z123... o PB-PA-00086\"\n                            autocomplete=\"off\"\n                            required\n                        >\n\n                    <\/div>\n\n\n                    <div class=\"pb-track-campo\">\n\n                        <label\n                            for=\"pb-tracking-casillero\"\n                        >\n                            Casillero\n                        <\/label>\n\n                        <input\n                            type=\"text\"\n                            id=\"pb-tracking-casillero\"\n                            name=\"pb_tracking_casillero\"\n                            value=\"\"\n                            placeholder=\"Ej: PB01\"\n                            autocomplete=\"off\"\n                        >\n\n                        <span class=\"pb-track-ayuda\">\n\n                            Solo es obligatorio si buscas\n                            mediante PB-PA-xxxxx.\n\n                        <\/span>\n\n                    <\/div>\n\n\n                    <div>\n\n                        <button\n                            type=\"submit\"\n                            name=\"pb_tracking_publico_enviar\"\n                            value=\"1\"\n                            class=\"pb-track-boton\"\n                        >\n                            Rastrear paquete\n                        <\/button>\n\n                    <\/div>\n\n\n                <\/div>\n\n\n            <\/form>\n\n                        <section class=\"pb-usa-panel\" aria-label=\"Recorrido del transportista en USA\"\n                data-tracking=\"\"\n                data-carrier=\"\">\n                <h3>Recorrido en USA<\/h3>\n                <p>Consulta los movimientos del transportista hasta la entrega en nuestra bodega de USA.<\/p>\n                                <div class=\"pb-usa-actions\">\n                    <div>\n                        <label for=\"pb-usa-carrier\">Transportista de origen<\/label>\n                        <select id=\"pb-usa-carrier\">\n                            <option value=\"\">Selecciona el transportista<\/option>\n                            <option value=\"ups\">UPS<\/option>\n                            <option value=\"usps\">USPS<\/option>\n                            <option value=\"fedex\">FedEx<\/option>\n                            <option value=\"dhl\">DHL<\/option>\n                            <option value=\"other\">Otro \/ no lo s\u00e9 (17TRACK)<\/option>\n                        <\/select>\n                    <\/div>\n                    <a class=\"pb-usa-link\" target=\"_blank\" rel=\"noopener noreferrer\" aria-disabled=\"true\">Ver recorrido en USA \u2197<\/a>\n                <\/div>\n                <p class=\"pb-usa-help\" role=\"status\" aria-live=\"polite\">Ingresa el tracking del transportista en el campo de arriba y selecciona el transportista.<\/p>\n                <p class=\"pb-usa-note\">Se abre una p\u00e1gina externa. La entrega indicada por el transportista se confirma como recibida cuando PurisBox registra el paquete. Las etapas posteriores se consultan con \u201cRastrear paquete\u201d.<\/p>\n            <\/section>\n            <style>\n                .pb-usa-panel{margin-top:24px;border-top:1px solid #e2e8f0;padding-top:22px}\n                .pb-usa-panel h3{margin:0 0 8px;color:#0f172a;font-size:21px}\n                .pb-usa-panel p{line-height:1.55;margin:8px 0;color:#475569}\n                .pb-usa-actions{display:flex;gap:14px;align-items:end;margin:18px 0;flex-wrap:wrap}\n                .pb-usa-actions>div{flex:1;min-width:220px}\n                .pb-usa-actions label{display:block;font-weight:700;margin-bottom:7px;color:#334155}\n                .pb-usa-actions select{width:100%;min-height:48px;border:1px solid #cbd5e1;border-radius:10px;background:#fff;padding:10px;color:#1f2937;font-size:15px}\n                .pb-usa-link{display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:12px 20px;background:#155eef;color:#fff!important;border-radius:10px;font-weight:700;text-decoration:none!important;box-sizing:border-box}\n                .pb-usa-link[aria-disabled=\"true\"]{background:#64748b;cursor:not-allowed}\n                .pb-usa-link:focus-visible,.pb-usa-actions select:focus-visible{outline:3px solid #f59e0b;outline-offset:3px}\n                .pb-usa-help,.pb-usa-note{font-size:13px}\n                @media(max-width:800px){.pb-usa-actions{display:block}.pb-usa-actions>div{min-width:0}.pb-usa-link{width:100%;margin-top:12px}}\n            <\/style>\n            <script>\n            (function(){\n                var panel=document.currentScript.previousElementSibling.previousElementSibling;\n                if(!panel || !panel.classList.contains('pb-usa-panel')) return;\n                var input=panel.parentElement.querySelector('[name=\"pb_tracking_busqueda\"]');\n                var select=panel.querySelector('select');\n                var link=panel.querySelector('.pb-usa-link');\n                var help=panel.querySelector('.pb-usa-help');\n                var original=panel.dataset.tracking || '';\n                var carrier=(panel.dataset.carrier || '').toLowerCase();\n                var chosen=false;\n                function tracking(){return (original || (input ? input.value : '')).trim().toUpperCase().replace(\/\\s+\/g,'');}\n                function update(){\n                    var number=tracking();\n                    if(!chosen){\n                        if(\/ups\/.test(carrier) || \/^1Z[0-9A-Z]{16}$\/.test(number)) select.value='ups';\n                        else if(\/usps|postal\/.test(carrier)) select.value='usps';\n                        else if(\/fedex|fed ex\/.test(carrier)) select.value='fedex';\n                        else if(\/dhl\/.test(carrier)) select.value='dhl';\n                        else select.value='';\n                    }\n                    var valid=\/^[A-Z0-9-]{6,60}$\/.test(number) && !\/^PB(?:-|\\d)\/.test(number);\n                    var urls={ups:'https:\/\/www.ups.com\/track?loc=en_US&tracknum=',usps:'https:\/\/tools.usps.com\/go\/TrackConfirmAction?tLabels=',fedex:'https:\/\/www.fedex.com\/fedextrack\/?trknbr=',dhl:'https:\/\/www.dhl.com\/us-en\/home\/tracking.html?tracking-id=',other:'https:\/\/www.17track.net\/en?nums='};\n                    if(valid && urls[select.value]){\n                        link.href=urls[select.value]+encodeURIComponent(number);\n                        link.setAttribute('aria-disabled','false');\n                        help.textContent='Se consultar\u00e1 el tracking '+number+' en '+select.options[select.selectedIndex].text+'.';\n                    }else{\n                        link.removeAttribute('href');link.setAttribute('aria-disabled','true');\n                        help.textContent=\/^PB(?:-|\\d)\/.test(number) ? 'Para una prealerta PurisBox, presiona \u201cRastrear paquete\u201d e indica tu casillero para recuperar el tracking de origen.' : (valid ? 'Selecciona el transportista de origen.' : 'Ingresa el tracking del transportista en el campo de arriba y selecciona el transportista.');\n                    }\n                }\n                select.addEventListener('change',function(){chosen=true;update();});\n                if(input) input.addEventListener('input',function(){original='';carrier='';update();});\n                link.addEventListener('click',function(event){if(link.getAttribute('aria-disabled')==='true') event.preventDefault();});\n                update();\n            })();\n            <\/script>\n\n\n\n            \n\n        <\/div>\n\n\n        \n\n    <\/div>\n\n\n    \n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-96","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/purisbox.com\/en\/wp-json\/wp\/v2\/pages\/96","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purisbox.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/purisbox.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/purisbox.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/purisbox.com\/en\/wp-json\/wp\/v2\/comments?post=96"}],"version-history":[{"count":3,"href":"https:\/\/purisbox.com\/en\/wp-json\/wp\/v2\/pages\/96\/revisions"}],"predecessor-version":[{"id":143,"href":"https:\/\/purisbox.com\/en\/wp-json\/wp\/v2\/pages\/96\/revisions\/143"}],"wp:attachment":[{"href":"https:\/\/purisbox.com\/en\/wp-json\/wp\/v2\/media?parent=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}